Convergence

Consulting

Enterprise Services:
       Avaya Integrated        Management Suite

Voice Over IP

Technological innovation is changing the way we communicate. This time it is coming in the form of changing the way telephone calls are transmitted. It brings with it several new capabilities that change the meaning of the phrase telephone call through the use of Voice over Internet Protocol (VoIP). Basically, VoIP means “voice transmitted over a packet data network.” VoIP is often referred to as IP Telephony because it uses the IP protocols to make possible enhanced voice communications throughout the world, wherever IP connections have been delivered. IP Telephony unites a company’s many locations—including mobile workers— into a single converged communications network. Telephony calls using VoIP go above and beyond what’s been possible in the past. When it comes to placing telephone calls, VoIP provides a range of support services and features unequalled in the world of telephony, but above all deliver them at low cost.

The next-generation Avaya Application Solutions portfolio powered by Avaya IP Office delivers on the promise of IP by offering a no-compromise approach to convergence in terms of reliability and functionality. “No compromise” means that Avaya allows customers to migrate to IP Telephony without compromising on features (all features are maintained or expanded), interfaces (all existing telephones and lines are supported, along with new IP Telephones, Softphones, and IP trunks), or reliability. Avaya IP Office is the centerpiece of Avaya Small to Medium Business Solution.

As enterprises evolve to a converged environment, Network Assessment for IP Telephony Services helps customers safely implement IP-based solutions that deliver expanded communication capabilities with the performance and cost benefits of a stable, optimized infrastructure. CETNetworks Services for Small to Mid-Business Solutions offer Avaya customers the value and expertise with best-in-class implementations of cutting-edge technology solutions